Downloads
Files saved inside a remote Stairway browser are collected for you on the Downloads page — you do not pick a folder in the remote desktop. Open Downloads from the top header any time you are signed in.
Sessions attributed to a team you belong to also appear here, so teammates can fetch the same files.
Browser downloads
When you (or an agent) download a file in the session, it appears under that session on Downloads, usually within seconds. Use the download link to fetch the file to your machine.
HAR captures
From the Dashboard session menu:
- Start HAR capture
- Browse as needed
- Finish HAR capture
- Refresh Downloads — the HAR appears with that session’s artifacts
Screenshots and snapshots
Session actions can capture a screenshot or a session snapshot. Those artifacts are available alongside downloads for the session.
Your own object storage
You can save downloads, HAR captures, and session-state snapshots to an S3-compatible bucket that you control. Add and test a profile under Settings → Object storage, then select it under Artifact storage when creating a browser session. The Downloads page works the same whether a session uses platform storage or your bucket.
See Use your own object storage for setup, sharing, object layout, and operator requirements. Bug-report and system-message attachments continue to use platform storage.
Tips
- Keep the session around until files appear on Downloads if something is still syncing.
- Deleted sessions may still have historical artifacts listed depending on retention; do not rely on Downloads as long-term archival unless your team has a process for that.